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Why People Buy Online

Monday, August 11th, 2008 by Martin Boulton

A purchasing experience I had last week illustrates why Internet businesses are grabbing so much of the market.

We are going camping in Europe soon and needed some equipment, so we visited a local shop and they were very helpful. They let us examine products and even inflated a sleeping mat for us to try for comfort. With that sort of service normally I would not quibble about paying the odd pound or two more. However, we knew from the company’s website that their prices were not the cheapest and decided to search Google to see what savings could be made.

Well, we bought what we needed online from two companies and saved no less than £40 on purchases totalling about £160. The sites are Outdooraction and Campervan Accessories and both offered a seamless e-commerce experience that made buying from them very straightforward. Taken together with the significant savings, it is no surprise that competitive businesses like these, who skilfully use Internet marketing and particularly SEO to ensure they feature high in the organic search results, are doing well in the current climate.

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Written by Martin Boulton

Martin Boulton has had a varied career of over 30 years in customer relations, ICT service management, marketing, communications and project management. He has been a major player in promoting sustainable development in South West England, including an award winning multi-media project and website. He holds a masters degree in Local Environmental Management & Sustainability.

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